FAQ + Knowledge Library
Central knowledge base of common employee and AI Helpdesk Q&A.
Knowledge Base v3.2
Last synced with Helpdesk Agent: Nov 13, 2025
214 FAQs
5 Departments
Category:
All
Access
Tools
Policy
Support
Operations
Department:
All
IT
Marketing
Legal
Operations
HR
Knowledge Articles (5)
| Question | Source | Department | Views | Last Updated | |
|---|---|---|---|---|---|
| How do I request access to ChatGPT Enterprise? | FAQ Upload | IT | 142 | Nov 13, 2025 | |
| What AI tools can Marketing use? | Certified Tools | Marketing | 89 | Oct 30, 2024 | |
| What is our AI data privacy policy? | Policy Document | Legal | 234 | Nov 1, 2024 | |
| How do I report an AI tool issue? | FAQ Upload | IT | 67 | Oct 28, 2024 | |
| Can I use AI tools for client-facing work? | Policy Document | Operations | 156 | Nov 2, 2024 |
Import Knowledge
Upload FAQ documents in CSV, JSON, or Markdown format. The system will automatically parse and categorize entries.
Sync with AI Agent
Changes are automatically synced to the AI Helpdesk Agent. Manual sync ensures immediate memory updates.
New Chat
What are we learning today?